/  Uncategorized   /  Artificial Intelligence chatbot startup Yellow Messenger banks $20m in series B round

Artificial Intelligence chatbot startup Yellow Messenger banks $20m in series B round

According to research from advisory firm Gartner Artificial Intelligence systems have become urgent and vast.  Every three out of one company worldwide has already integrated the technology into their operations.

A new startup Indian based Yellow Messenger business with an AI chatbot for customer engagement and said it has raised US$20 million in series B money to capture more of the growing market. It looks to use the fresh capital to fuel international growth across Latin America and Asia Pacific, as well as new regions such as the US and Europe.

Currently, its chatbots are available in over 120 languages, including Bahasa, Bengali, Cantonese, English, Hindi, and Thai.  The company plans to invest further in product innovation, which includes improving its bot’s multilingual voice capabilities and expanding enterprise integrations.

Co-founder and CEO of Yellow Messenger, Raghu Ravinutala said that at this time, the startup has seen a surge in global demand from the banking, healthcare, food and beverage, retail, and e-commerce sectors as a result of the crisis and in response, the company has deployed special chatbots for enterprises tailored to drive business continuity.

Yellow Messenger claims to have been growing 5x in bookings year on year since its establishment. The company has over 100 clients globally, including companies such as Accenture, Flipkart, Grab, and Xiaomi India.


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