AWS announces new enterprise search tool powered by machine learning
Report: AWS re in in Las Vegas has announced a new search tool called Kendra, which provides natural language search across a variety of content repositories using machine learning.
Kendra, the new search tool uses machine learning, but doesn’t actually require machine learning expertise of any kind. Amazon is taking care of that for customers under the hood said Matt Wood, AWS VP of artificial intelligence.
The tool helps to identify your content repositories, it could be anything from an S3 storage repository to OneDrive to Salesforce — anywhere you store content. Hence we can use pre-built connectors from AWS, provide your credentials and connect to all of these different tools.
The tool understands concepts like time, so if the question I s something like “When the IT Help Desk is is open,” the search engine understands that this is about time, checks the index and delivers the right information to the user.
Apart from this the search tool also takes the feedback from a user, like a smiley face or sad face emoji, it does this automatically for the search team.
Once this search tool is all setup can drop the search on your company intranet or you can use it internally inside an application and it works in an excellent way.
