- Category:- Artificial Intelligence, Customer Service, Machine Learning, Messaging, Real Time
- Domain:- Conversational AI Platform
- Founders:- Aakrit Vaish
- Established:- 2012
- Number:- 101-250
- Operating Status:- Active
- Funding Status:- M&A
- Website:- https://haptik.ai
- Country:- India
- Latest in news:- Acquired Buzzo.ai for an undisclosed amount
Why Haptik is a Recognition-Worthy AI Platform
Artificial intelligence is a highly indispensable field in this twenty-first century. This is mainly because the sector has been widely explored to alleviate human suffering and introduce mind-blowing inventions. A good example of such an organization is the Haptik AI platform. Haptik is a privately-owned firm founded in 2016 by Reliance Jio.
Haptik headquarters are located in Mumbai, India. The company purely deals with the development of enterprise software. Currently, the firm boasts of over 100 professional employees and an approximate annual revenue of $2 Million. Interestingly, the Haptik platform enjoys over 30 million devices every month, translating to a handsome monthly return.
Juicy details about the Haptik software application
Haptik company is popularly known for the Haptik app. The app is a purely chat-based assistant that enables its users to set reminders, book a cab, or a flight ticket. Additionally, the app can also be used to recharge a mobile phone, pay existing utility bills, or to locate a place.
One of the secrets behind the app’s fast-growth is its ability to solve different problems in modern society. Furthermore, the software application occupies less memory space and is highly compatible with many smartphones.
The Haptik app has proven to be effective in creating a strong alliance between human beings and technology. Deccan Chronicle reported that the Haptik app makes use of human resource skillset in customer service. This enables it to train their bots successfully. More interestingly, the app delivers accurate results within a short period.
Has Haptik received any Funding?
Since it began, the organization has received unbelievable funding from different partners. The total funding as of 2018 stood at a whopping $ 20.7Million. Some of these organizations include:
- TimesInternet-$11.2Million
- Kalaari-$1Million
- Equity-$8.5Million
Has Haptik received an award?
No other company in the world has enjoyed many awards like the Haptik company. Some of their notable awards include:
- Haptik company won the coveted AWS mobility Award in 2017.
- In late 2018, the firm received the Frost & Sullivan’s Indian Artificial Intelligence Conversational Platform Technology Innovation Leadership Award.
- In 2018 again, the company also won the NASSCOM’S AI Game Changer Award.
- During the fourth Yearly Canadian Fintech AI awards, Haptik won the”AI for Good Award,” in 2018.
How can one reach their customer base?
Do you have any questions or comments? Haptik warmly welcomes them with no set pre-conditions. All you require to do is to fill a form on their webpage. Some of the details you must include your full name, company name, job name, business email address, and phone number. Alternatively, the website allows clients to chat.