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Niki.ai

1. Category : Android, E-Commerce, Machine Learning, Natural Language Processing

2. Domain : Artificial Intelligence

3. Founders : Shishir Modi, Sachin Jaiswal, Nitin Babel, Keshav Prawasi

4. Established : May 4, 2015

5. Number of Employees : 51-100

6. Operating Status : Active

7. Funding status : Not Disclosed

8. Website : niki.ai

9. Country : Bangalore, Karnataka, India

10. Latest in News: Clinikk Healthcare: Teleconsultation

Niki is an artificial intelligence company to turn India into 500 million new Internet users into transacting consumers by building Internet commerce in the style that’s most natural to these users and replicate talking to a neighborhood human agent in their own language to access hundreds of services. 

Niki is also looking to raise $20-$30 million in growth financing early next year, the company’s founder Sachin Jaiswal and he also said it was on track to cross $100 million in volume run rate by March.

They have built Internet commerce in the style that’s most natural to these users: A local agent, whereby a user can replicate talking to a neighborhood human agent in their own language to access hundreds of services with seamless fintech and conversational voice AI and proprietary deep technology mirrors and enhances the offline experience leveraging machine learning and Natural Language Processing.

The company  is changing the commerce landscape of India by unlocking a completely new user base for 1000’s of service provider company from a global perspective and is paving a new direction for solving e-commerce and fintech distribution for the world’s emerging internet economy said Melissa Frakman, Managing Partner, EMVC

Niki’s AI assistant enables new internet users to access online services and digital payments in regional languages and is using voice commands for bill payments, ticket bookings, recharges.

It allows consumers to pay utility bills, recharge their prepaid mobile accounts, book tickets for travel and accommodation, avail local deals and more, simply through voice commands.

The company goes one step beyond and also helps them complete these transactions online and pay for them using cash. Currently only available in Bengaluru, Ajmer and Bikaner, cash on delivery (COD) operations are handled by Niki employees who visit the user’s home to pick up the cash. 

The company wants to further include 25K more Tier 2, 3 and 4 locations by March next year in order to support its expansion and the potential user growth, it is looking to add seven more languages including Telugu, Kannada, Malayalam and Marathi in the next 12 months. Operational in 18K pin codes.

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