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Top 10 Chatbot Companies in Dubai, UAE 2023


The use of chatbots in company processes is essential. Businesses often find it difficult and laborious to choose the best chatbot services provider. The majority of your sales and marketing operations can typically be handled by chatbots. But you need to know which chatbot services are appropriate for your company. When a company grows, a well-adaptable chatbot can be simply scaled. Businesses must assess the chatbots’ capacity for learning. You should also consider your budget when choosing a chatbot for your company. What are the leading chatbot firms in the UAE, then?


Based on real customer feedback and other important characteristics like market penetration, capability, performance, reliability, etc., we have compiled a list of some of the top chatbot firms in the UAE.

Can we first grasp why chatbots are important for business before naming the top companies?

A chatbot powered by AI is a hybrid technology platform that allows users to have automated interactions with a human touch. The presence of Omni Channel chatbots on social media platforms such as Facebook, Skype, Whatsapp, Bing, Slack, and others is critical.

Below are some facts and examples of chatbot applications.

  • Answer customer queries
  • Handle multiple clients simultaneously
  • Schedule demos and reservations.
  • Omnichannel presence
  • Connect users with respective departments
  • Recommend products based on user chat history
  • Solve customer problems with ease
  • Remember and retrieve vital information.
  • Collect customer data non-intrusively
  • Learn and improve conversations with experience


Let us begin with a list of the top chatbot firms in the UAE.


Suffescom Solutions Inc.


Suffescom Solutions Inc. is a leading Chatbot Development Company in Dubai that creates high-quality chatbot apps for your business, allowing you to retain potential clients for a long time. 


The chatbot development team creates a chatbot to revolutionise the way the company’s system engages with clients and their inquiries. These automated supporters provide automated customer service and interaction activities via chatbot software.


The company provides chatbots driven by Natural Language Processing and Machine Learning technologies that assist your business with responding to client enquiries, advertising products through quotes, and conducting surveys through data collection.

Hourly Rates$25 – $49 / hr




RisingMax Inc. provides full-service AI chatbot development to startups and companies all around the world. Use our AI-powered conversational bots to improve the way your company interacts with customers and generate more meaningful connections.

The firm creates cutting-edge AI chatbot solutions that simplify user tasks and increase engagement.

Hourly Rates$20 – $30 / hr


Best Web3 Development 


Best Web3 Development is a prominent chatbot firm that focuses on advancing chatbots in many industries. It goes live in minutes by utilising cutting-edge technologies and pre-built templates. Furthermore, you can change the design flow with a few mouse clicks. Connectivity with other parties is simple, and you don’t need a code builder; you can construct a custom bot with the design and flow of your choice by dragging and dropping.

Hourly Rates$20 – $40 / hr




Herbie is a sophisticated and mature conversational AI chatbot. Two-Way Voice-Enabled Speaking Smart Assistant who can converse with your consumers via speech and text. Herbie is available on 13+ social networks and provides active support 24x7x365.


Herbie is a full-time, multicultural, multi-ethnic, multilingual, and multi-voice culture digital smart assistant who can converse with your customers and aid them with enquiries, purchases, and so on. Herbie enhances your business digitally by interacting with customers in their preferred language. This artificially intelligent bot, a first-of-its-kind and smart voice assistant, goes much beyond the typical Chatbot.

Hourly Rates$50 – $99 / hr


Appinventiv Technologies


Appinventiv is a product development firm that provides startups and Fortune 500 corporations with unique new-age digital engineering solutions. The firm designs digital products that scale your vision to unprecedented heights of success with a trained and nimble crew of 800+ people.

Manpower1,000 – 9,999
Hourly Rates$25 – $49 / hr


ITC Infotech


ITC Infotech is a global leader in providing technology services and solutions, led by Business and Technology Consultancy. By effortlessly bringing together digital knowledge, strong industry specific connections, and the unique ability to use deep domain understanding across ITC Group businesses, ITC Infotech provides business-friendly solutions to help clients flourish and be future-ready. 


As a long-term sustainable partner, the company provides technological solutions and services to organisations in industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel, and Hospitality through a combination of old and emerging business models.

Hourly Rates$25 – $49 / hr




Watsbot focuses on providing applications like WhatsApp. Businesses will be able to reply to clients better and more quickly by including live chat on the main page. They may automate this process with an AI-powered WhatsApp Chatbot, allowing the client to turn website traffic into quality leads while also learning about customer behaviour and expectations. This is exactly what Watsbot is about. WatsBot is the ideal option for ecommerce stores who wish to convert traffic and provide 24/7 customer care through their websites.

Hourly Rates$50 – $99 / hr


Accend Digital Solutions


Accend is a full-service digital and web development firm in Dubai, focusing in digital marketing, branding, website design and development, AI powered web apps, advertising, creative, PR, SEO, social media management, app development, and other services.

Hourly Rates$40 – $99 / hr


emQube LLC


emQube, which was founded in 2003, is still serving Dubai in the fields of Corporate Website Development and Software Application Development. Their strong suit has always been the high quality of our work, backed up with fast service. Since their inception, this has gained the clients’ everlasting loyalty.

Hourly Rates$50 – $99 / hr


Voxtron Middle East


Voxtron Middle East (VME) is headquartered in Dubai, United Arab Emirates, and has offices/affiliates in Germany, Austria, Belgium, Italy, Turkey, Tunisia, Hong Kong, Portugal, Thailand, and India. The firm has been providing cheap customer engagement optimization solutions from leading technology suppliers such as Enghouse Interactive, SAGE, Verint, Clarabridge, and others for over a decade. Services include technology consulting, call centre solutions, custom application design and development, RPA solutions, CRM solutions, chatbot creation, and cloud and on-premises solution deployment.

Hourly Rates$25 – $49 / hr


The Last Wise Words

All of these chatbot firms in the UAE are fantastic at providing your chatbot service. However, keep in mind that not all chatbot service providers will operate in the same manner. Every chatbot business specialises in certain sectors and deployment regions. If you’re also looking for an IoT Development Company in Dubai to help your business, browse over each aspect of the companies listed above and compare them to your needs. 


Some businesses do not require any developers or coding. With drag-and-drop functionality, you can simply create your chatbot and offer free trials for better comprehension.


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