Uniphore
- Category:- Analytics, Artificial Intelligence, Biometrics, Call Center, Customer Service, Machine Learning, Software, Speech Recognition, Telecommunications, Virtual Assistant
- Domain:- Customer service platform that is powered by AI and automation technologies.
- Founders:- Ravi Saraogi, Umesh Sachdev
- Established:- 2008
- Number:- 101-250
- Operating Status:- Active
- Funding Status:- Late Stage Venture
- Website:- https://www.uniphore.com
- Country:- United States
- Latest in news:- Economic Times — Uniphore: Enabling the global ecosystem with the power of voice
What You Need to Know About Uniphore Company
How many software applications do you have on your mobile phone or laptop? How important are they to you? Probably, this is the best way for you to appreciate the role of technological advancement thanks to artificial intelligence. No matter how good a product is, it’s useless unless a seller emerges and distributes it to the end consumer. Uniphore company is such an entity to the customers.
The Uniphore company was established in 2008 by Umesh Sachdev and Ravi Saraogi. The company’s headquarters are based in Tamil Nadul in India. However, there is another headquarter located in Palto Alto US. The company sells software applications for conversational assistants and conversational security. The company received its first funding from Angel investors.
Eleven years later, the company brags with over 140 employees and annual revenue of $50 million. Uniphore primarily operates in the system software sector. Not so long ago, Uniphore was recognized by the Deloitte Technology Fast 50 as the seventeen fastest-growing tech company in India.
What are some of the products sold by Uniphore?
Some of the notable products of Uniphore company include:
Akeira
Are you familiar with this software? Well, Akeira is a virtual assistant software that is employed by big organizations to ensure adequate consumer interaction. The software provides a reliable client self-service experience.
AmVoice
AmVoice is an essential user authentication software that offers security to any transactions that are mobile phone-based. Additionally, the software exploits the voice biometrics solutions to offer a dependable alternative for user authentication.
AuMina
Have you ever heard about it? AuMina is a speech analytics software that was entirely developed by Uniphore. This software is mainly used by organizations to correctly identify any existing customer concern via a keen analysis of customer dynamics and or call center interactions with their team.
Artificial intelligence comes in handy in the extraction of past support agent-customer interaction. This extraction helps to closely monitor agents in call responses and optimization of any training programs.
AgriConnect
This is a fully customized voice solution software mainly intended for language translation. Interestingly, the software occupies less memory space and can thus be installed on cheap mobile phones. For example, low earners such as farmers can now air their opinion by recording themselves then converts the video to texts.
AgriConnect also allows the user to make an automated voice call easily.Farmers (users) can also access information from the software or record whatever question they may have, and they’ll be promptly answered.
